COSMETICS BUSINESS OPERATIONS · CHINA–EUROPE

OPERATIONS MANAGEMENT · COSMETICS SECTOR

Managing your operations in Europe.

化妆品企业的欧洲运营服务

Sérica is an operations management company serving Chinese cosmetics businesses. We coordinate their European development: compliance, e-commerce, Live Commerce, logistics and customs.

Explore our expertise
CHINA — EUROPE同行SÉRICA · Operations management

For partners

Work with Sérica.

FIVE OPERATIONAL PILLARS

Five areas of expertise for your market entry.

Our five service areas cover product preparation, sales and your company’s logistics operations in Europe.

合规先行SÉRICA · 360°

SÉRICA · 360°

Product preparation

M1–M6

Assess your brand’s readiness and prepare its products for European market requirements.

  • Qualification across 30 criteria
  • Formula adaptation where needed, product information files and CPNP notification
  • Intellectual property protection
本地表达SÉRICA · 360°

SÉRICA · 360°

E-commerce and content

M2–M5

Build your e-commerce website and social channels, then adapt the content for European customers.

  • A bespoke D2C e-commerce website
  • Dedicated brand social channels
  • Localised visuals, videos and marketing scripts
直播驱动SÉRICA · 360°

SÉRICA · 360°

Live Commerce sales

M4–M5 · M7–M12

Present and sell your products live, with a product specialist and a co-host.

  • Equipped studios and daily live sessions
  • A scientific product specialist paired with an invited co-host
  • Dedicated advertising campaigns with performance tracking
稳健交付SÉRICA · 360°

SÉRICA · 360°

Transport and receipt

M5–M6

Plan transport to Europe and check your products on arrival.

  • A dedicated full rail container (FCL) or air freight
  • Planned temperature-controlled transport at 15–25°C
  • Quality checks on arrival and Ad Valorem insurance subject to policy terms
通关衔接SÉRICA · 360°

SÉRICA · 360°

Customs coordination

M6

Anticipate import formalities to facilitate customs clearance and stock intake.

  • A team dedicated to customs formalities
  • Target document preparation 72 hours before arrival
  • Coordination of applicable customs and sanitary documentation

FROM COORDINATION TO DEPLOYMENT

Our support

Who does what between China and Europe? What are the project stages? Explore how we organize operations and the proposed schedule.

Coordinating China–Europe operations.

Sérica manages and coordinates your company’s operations between China and Europe.

Choose an activity to see our role.

ChinaProducts
EuropeCompliance

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Schematic connection · China → Europe

How responsibilities are shared

Prepare your products for Europe.

In China
Your formulas, documentation and product expertise.
In Europe
30-criterion qualification, adaptation where needed and compliance preparation.

Sérica’s role

Sérica coordinates your company, its laboratory and the relevant specialists.

Your market entry schedule.

Preparation takes place over the first six months. Sales start in M7, followed by growth and a first-year review.

  1. M1–M6

    Prepare

    Prepare products, the e-commerce website and logistics.

  2. M7–M9

    Launch

    Start selling on your website and through Live Commerce.

  3. M9–M12

    Scale

    Grow sales and review the first year’s performance.

Indicative schedule, tailored to your company and its partners’ lead times.

SÉRICA DISTRIBUTION SOFTWARE

Your distribution, in view.

From your catalog to order tracking, manage operations in one application. Explore three examples of how it works.

Sérica DistributionSample data

SÉRICA / DISTRIBUTION

Catalog

Sample data
Search by name or SKU03 product
A clear record for every product.
ProductSKUStockStatus
White tea serumMaison OréeSER-DEMO-00186Active
Silk creamMaison OréeSER-DEMO-002124Active
Floral mistAtelier NacreSER-DEMO-00416Low stock
Collection01 — 03
1One product, one record

Keep product information easy to find.

2Prices for each country

Check the price and currency for the relevant market.

THE SÉRICA COMPANY

Shared resources for your European launch.

Sérica manages and coordinates European operations for cosmetics businesses. Teams, studios and logistics resources are shared between the companies we support to limit operating costs.

Sérica is an operations management company serving cosmetics businesses. We coordinate their commercial, regulatory and logistics activities in Europe.

企业运营管理

TARGET BREAK-EVEN

12 months

A target defined for each market entry project, based on the products, markets and agreed schedule. Results are not guaranteed.

Why work with Sérica?

Coordinated teams

Product preparation, sales and logistics follow a common schedule.

Shared resources

Shared teams and facilities reduce the resources each brand needs to provide independently.

Adaptation for European customers

Content is adapted to European buying habits while retaining your brand’s identity.

Performance tracking

Media spending and sales are tracked to adjust campaigns and assess profitability.

YOUR PROJECT

Let’s talk about your operations in Europe.

携手,开启下一程。